Welcome to All About Home Electronics.

If you landed here, there is a good chance you are trying to get your TV working again. We are glad you found us.

Since beginning our online journey in 2011, we have helped more than 60 million people find information and solutions for their home electronics. Our site is run by real people, in the US, with real experience in the electronics field—but over the years, we learned that we could not personally answer every question, at every hour of the day.

That is why we created Gadget Wiz.

After years of brainstorming, development, testing, and refinement, we introduced Gadget Wiz to provide practical help around the clock. It is designed to help with TV and home-electronics questions whenever you need it, day or night.

Gadget Wiz is located at the bottom-right corner of this page. There is no account to create and no sign-up required. Simply open it, describe the TV problem you are experiencing, and receive a free initial assessment.

If you need more targeted, step-by-step help for your specific equipment, Gadget Wiz also offers an advanced session. You can provide the manufacturer and model number and, when helpful, upload a photo of the TV, its ports, the screen, or an error message.

To be transparent, Gadget Wiz begins with free help. Advanced assistance carries a small one-time fee to help cover the costs of developing, operating, and continually improving the service. You decide whether to continue at any point. If Gadget Wiz does not solve your problem, we will refund the fee in full.

We only use the information needed to help answer your question. Whenever you are ready, open Gadget Wiz and tell us what is happening with your TV.

Online TV troubleshooting for common problems

Get help diagnosing TV power, picture, sound, remote-control, input, connection, and streaming problems. The Virtual online expert asks targeted questions based on your symptoms, TV brand, model, and connected equipment.

Problems we can help diagnose

  • TV will not turn on
  • Standby light blinking
  • No picture but sound works
  • Picture but no sound
  • HDMI input not detected
  • Remote control not responding
  • Streaming apps freezing or failing
  • Picture, color, or display-setting problems

How it works

  1. Describe your TV problem and receive a free initial diagnosis.
  2. Answer a few focused questions and try basic, safe checks.
  3. Unlock advanced step-by-step troubleshooting when additional help is needed.

What to have ready

  • Your TV manufacturer and model number
  • Details about blinking lights or error messages
  • A list of connected devices
  • A photo of the screen, ports, or error message when helpful

Frequently asked questions

Can you help if my TV will not turn on?
Yes. The free diagnosis will ask about standby lights, power sources, remote behavior, and other symptoms to narrow down the likely cause.

Can I upload a photo?
Yes. You can upload a photo of the TV screen, ports, error message, or indicator lights when visual information would help.

What does the advanced session include?
It unlocks guided, step-by-step troubleshooting that continues from your free diagnosis.

Gadget Wiz
Easy, Simple Tech Assistance for every gadget